ByteSpeed Support Forum

Technical Support => ByteSpeed Computer Discussion => Topic started by: dmathison on March 09, 2017, 10:53:20 AM

Title: Kingston Firmware Update
Post by: dmathison on March 09, 2017, 10:53:20 AM
If you need to update the firmware on your Kingston KC300 or KC400 SSD, please follow these instructions.

Symptoms of out of date firmware: BSOD, SSD not detected, and SSD dropping out.
What are the symptoms of the drive? If you completely remove power for the PC will the drive detect? If so please update the firmware using the instructions below and the issue will be resolved

System Preparation :
• As a precaution, perform a backup of all your data to ensure no data is lost during the firmware update process
• Do not unplug power at any time during the firmware update
• Use only native SATA ports to perform upgrade. Do NOT use third party controllers
• Notebook users, please use AC power to prevent any power loss during firmware upgrade

1. Download firmware update from the link below.
https://support.bytespeed.com/index.php/s/lRRn0RH4614bD55

2. Extract the .zip to a destination of your choice (must be a local directory or a flash drive)
3. Run update.bat as administrator. The update will take a matter of seconds to run.
      -The way the script is written, it will need to be ran from a local directory.

This applies to the KC300 60GB, 120GB, 240GB, 480GB and the KC400 128GB, 256GB, 512GB, and 1TB.
If you have any questions or concerns please contact Bytespeed at helpdesk@bytespeed.com, call in at 877-553-0777,  or join our live chat at Bytespeed.com
Title: Re: Kingston Firmware Update
Post by: 66cat389 on September 08, 2017, 11:24:49 AM
We have 50 H110I systems all at the suggested SSD firmware level (AFM001B) and still periodically see issues with the drives not showing up in CMOS until a full power off. Any ideas?
Title: Re: Kingston Firmware Update
Post by: Chris Polley on October 31, 2017, 01:48:09 PM
We have 50 H110I systems all at the suggested SSD firmware level (AFM001B) and still periodically see issues with the drives not showing up in CMOS until a full power off. Any ideas?
Sorry for the late response on this...   Our notification did not work properly on this post.
I'll have someone from the helpdesk reach out ASAP.