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ByteSpeed Computer Discussion / Re: Kingston KC300 Firmware Update
« Last post by dbitzan on March 20, 2017, 10:10:22 AM »
This post is out of date, please reference this thread: http://forum.bytespeed.com/index.php?topic=220.0
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ByteSpeed Computer Discussion / Re: KC400 Firmware Update
« Last post by dbitzan on March 20, 2017, 10:09:15 AM »
This post is out of date, please reference this thread: http://forum.bytespeed.com/index.php?topic=220.0
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Portables (Laptops, Netbooks, etc.) / BIOS Password Removal
« Last post by Jimmy on March 19, 2017, 06:29:24 AM »
Hi, Good Day members,

We are Educational Institute and we have Number of NL3 installed, but most of the computers are locked due to wrong passwords entry in BIOS, Please help in this regard to remove or change the passwords.

Regards

Jimmy
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ByteSpeed Computer Discussion / Kingston Firmware Update
« Last post by dmathison on March 09, 2017, 10:53:20 AM »
If you need to update the firmware on your Kingston KC300 or KC400 SSD, please follow these instructions.

Symptoms of out of date firmware: BSOD, SSD not detected, and SSD dropping out.
What are the symptoms of the drive? If you completely remove power for the PC will the drive detect? If so please update the firmware using the instructions below and the issue will be resolved

System Preparation :
• As a precaution, perform a backup of all your data to ensure no data is lost during the firmware update process
• Do not unplug power at any time during the firmware update
• Use only native SATA ports to perform upgrade. Do NOT use third party controllers
• Notebook users, please use AC power to prevent any power loss during firmware upgrade

1. Download firmware update from the link below.
https://support.bytespeed.com/index.php/s/lRRn0RH4614bD55

2. Extract the .zip to a destination of your choice (must be a local directory or a flash drive)
3. Run update.bat as administrator. The update will take a matter of seconds to run.
      -The way the script is written, it will need to be ran from a local directory.

This applies to the KC300 60GB, 120GB, 240GB, 480GB and the KC400 128GB, 256GB, 512GB, and 1TB.
If you have any questions or concerns please contact Bytespeed at helpdesk@bytespeed.com, call in at 877-553-0777,  or join our live chat at Bytespeed.com
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Desktops / All-in-One 770 Motherboard Replacement(H110T)
« Last post by dmathison on February 17, 2017, 04:48:59 PM »
To remove the motherboard from the 770 chassis, first remove the bottom 2 screws pictured here.

With those screws removed you can slide the back cover up and pull it off. The next thing you will want to remove will be the CPU heatsink. The screws you need to loosen are circled below. Once you loosen the screws you should be able to just lift the heatsink up and out.

After the heatsink is removed, you will need to disconnect all the cables connected to the board. Those are circled in the picture below.

Now that all the cables are disconnected, remove the 4 screws holding the motherboard to the chassis. Those are circled in the picture below.

Now that everything is removed you should be able to lift the motherboard up and out of the chassis. Reverse these steps to put the new motherboard in.
If you have any questions or concerns please contact Bytespeed at Helpdesk@bytespeed.com, call in at 877-553-0777,  or join our live chat at Bytespeed.com
Please make sure your Bytespeed serial number is ready. (example: 2017-01-1234)

Thank you, and I hope this helps!
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ByteSpeed Computer Discussion / KC400 Firmware Update
« Last post by dbitzan on February 17, 2017, 08:55:56 AM »
If you are seeing issues with your Kingston KC400 SSD, please try updating the firmware. The firmware update is currently only available as a bootable ISO update.

Here is the link to download the ISO: https://media.kingston.com/support/downloads/KC400_SHSS_to_SAFM001B.iso

Steps
1. Download the KC400/SHSS Firmware Update ISO if you haven’t already done so.
2. Create bootable USB drive based on the KC400_SHSS_to_SAFM001B.iso file.
Note: There are a variety of software options available that will allow you to create a bootable USB drive
based on an ISO file, but we’ve had success with Rufus: ftp://support.bytespeed.com/External/Misc/Rufus_ISO_DOS_USB/ - username: bytespeed - password: guest#1
This link includes instructions on using Rufus
3. Boot from USB drive and select “live – boot the Live system“
4. Follow the onscreen prompts to update target drive.
5. Update your drive. When successful, you will see:
a. The SSD Firmware has been updated on drive [serial number]
b. Power cycle is required to see and use the new code.
6. Shutdown system.
7. Power on system and use drive as normal.
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Portables (Laptops, Netbooks, etc.) / Need BIOS dump for Pegatron SP15R-UMA
« Last post by unwellcome on January 16, 2017, 08:17:36 AM »
Hello!
I have laptop Pegatron SP15R-UMA with broken BIOS.
Laptop didn't start - show only power led and hear working cooler.
Previous owner have forgotten password on it, and try to restore, but fail BIOS totally.
I can flash Winbond 25q32bvsig, but I didn't have a full BIOS dump.
There are only update part of BIOS on ftp://support.bytespeed.com, not full dump.
If anybody has it - please send on my e-mail unwellcome@gmail.com
Main board is S152 REV: 2.1.
Thanks!
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Portables (Laptops, Netbooks, etc.) / M331 Screen Replacement
« Last post by dbitzan on September 20, 2016, 03:10:03 PM »
To replace the screen on an M331, first remove all of the screws circled in the picture below and remove the D panel (bottom panel)


Then, remove all of the cables with the square around them and all screws that are circled. You may bee to remove the hard drive to get the wireless antennas removed. After this, the screen should just come right off of the panel. Reverse the steps to replace the screen
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Desktops / All-In-One 770 Hard Drive Replacement
« Last post by dbitzan on September 14, 2016, 08:50:07 AM »
To remove the hard drive from a 770, first remove the bottom 2 screws pictured here


Then slide the back cover up and pull it off and unplug the SATA and power connectors from the hard drive. Next, you will need to remove the 2 screws from the hard drive cage and slide the drive out, as pictured


You will then need to remove the 4 screws from the hard drive cage, the drive should now be out. Reverse these steps to replace the drive
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Servers / Re: Exchange Server
« Last post by Chris Polley on May 16, 2016, 01:42:46 PM »
Hello Omar,

Please contact our server support at 888-658-0715 for assistance on this issue.


Thanks
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